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Governance Development Program, 2001-2003

 

 

Philosophy

 

We believe that governance should:

 

Be effective and efficient for a department of surgery to be able to achieve its vision-mission-goal-objectives.

 

Be committed and focused on continual organizational development.

 

Be facilitated by a core of dedicated consultants and the entire staff of committed surgical residents of a department of surgery.

 

 

Goal

 

To continually provide effective governance in order for the department of surgery to achieve its vision-mission-goal-objectives efficiently.

 

 

Performance Objectives (Targets)

 

Parameter

2001

2002

2003

Organizational primer being regularly reviewed and improved

 

 

 

System of communication being regularly reviewed and improved

 

 

 

System of control being regularly reviewed and improved

 

 

 

System of evaluation of staff being regularly reviewed and improved

 

 

 

Documentation of quality system management being regularly done and improved

 

 

 

 

 

 

 

Administrative meetings being regularly held and improved

 

 

 

 

 

 

 

Constantly and progressively working towards achievement of vision-mission-goal-objectives of the department

 

 

 

 

 

 

 

Evident improvement in the service development program

 

 

 

Evident improvement in the training development program

 

 

 

Evident improvement in the research development program

 

 

 

 

Strategies (General)

 

Effective leadership from chairperson down

Effective in promoting achievement of vision-mission-goal-objectives and performance objectives

Effective in promoting achievement of the other strategies

Servant leadership

Leadership by training and coaching

Leadership by example

Situational leadership innovativeness and resourcefulness

 

Structured departmental governance development program with clear philosophy, directions, and policies; realistic short- and long-term targets; doable strategies; regular monitoring; and continual quality improvement measures

 

Effective communication system

 

Continuing education, training, and coaching of staff

 

Motivation-provision for staff

 

Donor-enticement or donor development program

 

 

Strategies (Specific)

 

Formulation of general direction of stewardship [2001]

 

Recruitment and selection of administrative staff [2001 present]

 

Formulation of vision-mission-goal-objectives [2001]

 

Formulation of policies and procedures [2001 present]

 

Formulation of annual management action plan [2001 present]

 

Periodic review of management action plan [2001 present]

 

Formulation of a communication system and continual improvement [2001 present]

Memofolder

Department e-group

Department website

 

Regular holding of administrative meetings [2001 present]

 

Documentation of quality system procedures [2001 present]

 

Formulation of a system of control of staff with periodic review [2001 present]

 

Formulation of a system of evaluation of staff with periodic review [2001 present]

 

Formulation of a donor-enticement or donor-development program (service, training, and research) [2001 present]

 

Development of surgeons to surgeonless community [2003]

 

 

Outcome

 

Parameter

2001

2002

2003

Organizational primer being regularly reviewed and improved

Initial year

YES

YES

System of communication being regularly reviewed and improved

Initial year

YES

YES

System of control being regularly reviewed and improved

Initial year

YES

YES

System of evaluation of staff being regularly reviewed and improved

Initial year

YES

YES

Documentation of quality system management being regularly done and improved

Initial year

YES

YES

 

 

 

 

Administrative meetings being regularly held and improved

Initial year

YES

YES

 

 

 

 

Constantly and progressively working towards achievement of vision-mission-goal-objectives of the department

Initial year

YES

YES

 

 

 

 

Evident improvement in the service development program

Initial year

YES

YES

Evident improvement in the training development program

Initial year

YES

YES

Evident improvement in the research development program

Initial year

YES

YES

 

 

Future Plans

 

To sustain and institutionalize the training development program

 

To improve further on certain governance parameters that still need and can still be improved

 

To improve the reputation of the department of surgery by its quality governance program